At the heart of the care we provide is the belief that the individual must be at the heart of the care provided. Terms such as ‘service user’ can sometimes mask the fact that we are dealing with people, individuals who are often undertaking a massive life change, moving away from a family home and into an environment that can seem very daunting.
So our aim and priority is to not only assess every resident as an individual and tailor their care accordingly, but also to not forget that this is their new home and as such, it is our duty to make them feel ‘at home’ as quickly as possible.
Because of this we pay great attention to activities of daily living and encourage everyone take part in the activities of the home, of interacting with their peers and also to try new things and experiences.
Put simply all our homes run to the philosophy that .... it is your home ... with your things around you ... a place to make friends and try new activities ... where your friends and family always feel welcome ... and you have the peace of mind of 24 hour professional care.
